Home Warranty Policy
Warranty Overview

We stand behind every part we sell.

All used engines and transmissions come with a 6-month warranty covering manufacturing defects and internal component failures. Real coverage, handled directly by our specialist team — no third-party runaround.

6 mo Standard
warranty
3 yr Extension
available
Mileage
coverage
24-48h Claim
response
Coverage details

What's covered, and what's not.

Clear, transparent coverage so you know exactly what to expect from your warranty.

What's Covered

  • Internal engine components — block, heads, pistons, crankshaft, camshaft, valves
  • Internal transmission components — case, valve body, torque converter, gears, clutches
  • Manufacturing defects and material failures
  • Unlimited mileage coverage during warranty period

What's NOT Covered

  • External accessories — sensors, hoses, brackets, alternators, starters
  • Labor or installation costs
  • Gaskets, seals, and fluids
  • Damage from improper installation
  • Overheating or low-fluid damage
  • Racing or commercial use without prior written approval

Warranty Requirements

Professional installation by an ASE-certified mechanic is required
Must replace water pump (engines) or transmission filter (transmissions)
Install within 30 days of delivery
Keep installation invoice and pre-installation checklist
Filing a claim

How to file a warranty claim — 5 simple steps.

No third-party runaround. Claims handled directly by our specialist team. Most resolved within 24–48 hours.

1

Contact us

Email or call us with your order details to start the claim.

2

Share details

Send a description of the issue with supporting photos or videos.

3

Submit invoice

Share the installation invoice from your certified mechanic.

4

Claim review

We file your warranty claim and update you within 24–48 hours.

5

Replacement

Get your replacement engine or transmission delivered — no extra cost.

Need to file a claim now?

Email Support Call (307) 218-7900
Pre-installation

Pre-installation checklist.

Before installing your engine or transmission, complete these essential steps to ensure optimal performance and maintain your warranty coverage.

  • Verify the engine/transmission matches your vehicle's year, make, and model
  • Inspect for any shipping damage and report within 24 hours
  • Check all fluid levels and top off as needed
  • Replace all gaskets, seals, and timing components with new parts
  • Ensure all sensors, wiring harnesses, and connections are compatible
  • Install new spark plugs, filters, and fluids — do not reuse old fluids
  • Verify mounting points and hardware are clean and secure
  • Take photos of the odometer reading before installation
  • Review the warranty terms and activation requirements
  • Keep all documentation and receipts for warranty claims
Important: Failure to follow these steps may void your warranty. If you have questions, contact our support team at support@usedenginesstore.com or call (307) 218-7900.

Return policy.

Three simple paths if something isn't right with your order.

24-hour cancellation

Full refund available — cancel within 24 hours of payment, no questions asked.

Damage returns

14-day return window for damaged products. Inspection & approval required.

Core return

No core charges. Keep your old engine or transmission — we don't ask for it back.