FAQ'S
Frequently Asked Questions
Find answers to common questions about our used engines and transmissions
Used Engines
What types of used engines do you offer?
We offer a comprehensive selection of tested and warrantied used engines for most makes and models. Our inventory includes engines and derivatives (long blocks and short blocks). Each engine undergoes thorough testing to ensure reliability and performance.
How do you test your engines before sale?
Every engine goes through our comprehensive testing process including compression tests, leak-down tests, and complete inspection of all major components. We verify proper air pressure, check for leaks, and ensure all systems function correctly.
What's included with engine purchase?
Your engine purchase includes the complete long block, our 6-month warranty, detailed installation guidelines, and access to our expert technical support team throughout the installation process.
Used Transmissions
Do you offer both automatic and manual transmissions?
Yes! We stock both automatic and manual transmissions for a wide variety of vehicles. Our inventory includes standard transmissions, overdrive units, and specialty transmissions for performance applications.
How do you ensure transmission quality?
Each transmission undergoes thorough testing and inspection including pressure tests, shift quality evaluation, and complete internal inspection. We verify proper operation of all gears, torque converter function (for automatics), and clutch operation (for manuals).
What accessories come with transmissions?
Transmissions include the complete unit with torque converter (automatics), necessary sensors, and our 6-month warranty. We also provide installation support and technical guidance.
✅ Warranty & Protection
What warranty do you provide?
We offer a 6-month standard warranty on all our engines and transmissions covering internal components against defects in materials and workmanship.
What does your warranty cover?
Our warranty covers internal engine and transmission components against defects in materials and workmanship. This includes major internal parts, gaskets, seals, and proper operation under normal driving conditions.
Does the warranty cover labor or installation costs?
No, labor and installation costs are NOT covered by the warranty. The warranty covers parts only. Professional installation by a certified mechanic is required for warranty coverage.
Is there an installation deadline for warranty coverage?
Yes, all engines and transmissions must be installed within 30 days of the invoice date to maintain warranty coverage. Professional installation by a certified mechanic with knowledge of engine/transmission installation is required, and proof of installation must be provided for warranty claims.
How do I file a warranty claim?
Contact our support team at +1 307-218-7900 or support@usedenginesstore.com with your purchase information and description of the issue. We'll guide you through the warranty process and arrange for resolution quickly and efficiently.
📦 Shipping & Delivery
Do you offer free shipping?
Yes! We provide free shipping on all orders nationwide to all 50 states. This includes liftgate service for residential delivery.
Do you ship nationwide?
Yes! We provide free shipping nationwide to all 50 states. Our experienced shipping team ensures your engine or transmission arrives safely and on time.
How are engines and transmissions packaged?
All units are professionally packaged in custom crates with protective foam and heavy-duty strapping. We use specialized freight carriers experienced in handling automotive components to ensure safe delivery.
What are typical shipping times?
Most orders ship within 3-5 business days and arrive within 4-7 business days depending on your location. We provide tracking information so you can monitor your shipment's progress.
🔧 Installation & Support
Do you provide installation services?
We don't perform installations directly, but we provide comprehensive installation guidance including detailed guidelines, technical specifications, and access to our expert support team throughout your installation process. Installation guidance only - labor costs are not covered.
Can you recommend installers?
We work with a network of qualified installation professionals nationwide. Contact us with your location and we'll help connect you with certified mechanics who have knowledge of engine and transmission installation in your area.
What technical support do you offer?
Our expert technical team provides ongoing support including pre-installation consultation, troubleshooting assistance, and post-installation guidance. We're here to ensure your project succeeds.
💳 Ordering & Payment
How do I place an order?
You can order directly through our website or contact our sales team for personalized assistance. We'll help you find the exact engine or transmission for your specific vehicle and application.
What payment methods do you accept?
We accept major credit cards, bank transfers, and offer financing through Shop Pay. Our secure payment processing ensures your information is protected throughout the transaction.
Do you offer financing?
Yes! We provide financing through Shop Pay to help make your engine or transmission purchase more affordable. Contact our sales team to learn about available financing programs and qualification requirements.
🔄 Returns & Refunds
What is your return policy?
Returns are accepted within 14 days of delivery for visible damage or warranty-covered issues, subject to inspection and approval. Orders may be canceled within 24 hours of payment for a full refund.
Are there any fees for returns?
There are no fees for approved defective returns. Cancellations after 24 hours may be subject to applicable round-trip shipping costs if the product has already shipped.
Still Have Questions?
Our expert team is here to help you find the perfect engine or transmission for your vehicle.
Contact Us Now
Upgrade Your Vehicle with Tested Used Engines & Transmissions.
We provide top-tier used engines and transmissions with robust warranty coverage, ensuring real value through competitive pricing and unwavering customer support.