Used Engines Store - Privacy Policy

Privacy Policy

Last Updated: January 21, 2026

Used Engines Store ("we," "us," or "our") operates usedenginesstore.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

Information We Collect

We collect information that you provide directly to us, including:

Personal Information: Name, email address, phone number, shipping address, billing address
Payment Information: Credit card details and billing information (processed securely through our payment processor)
Vehicle Information: Year, make, model, VIN number, engine specifications for compatibility verification
Order Information: Products purchased, order history, shipping preferences
Communication Records: Emails, text messages, phone calls, and chat conversations with our customer service team
Technical Information: IP address, browser type, device information, cookies, and usage data

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders for engines and transmissions
Verify VIN compatibility and provide accurate product recommendations
Send order confirmations, shipping updates, and delivery notifications
Respond to your inquiries and provide customer support
Send personalized price quotes when requested
Communicate via SMS/text messaging (with your consent)
Improve our website, products, and services
Prevent fraud and enhance security
Comply with legal obligations
Send marketing communications (with your consent, and you may opt out at any time)

SMS/Text Message Communications - Terms of Service

By opting in to SMS messages from Used engines Store LLC, you agree to receive text messages for customer support, service updates, and other communications related to your account.

You can cancel the SMS service at any time. Just text STOP. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

SMS/Text Message Communications - Privacy Policy

Used engines Store LLC does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

You can opt out of receiving text messages at any time by replying STOP to any message. Message and data rates may apply. Message frequency varies based on your interactions with us.

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Shipping carriers (R&L Carriers, FedEx Freight, UPS Freight) and payment processors who assist in operating our business
SMS Service Providers: Messaging platform providers used solely to deliver text messages you've requested (we do NOT share your phone number or SMS opt-in consent with any third parties for marketing purposes)
Business Partners: Only when necessary to fulfill your order or provide requested services
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with a merger, acquisition, or sale of assets

Important: We do not share your phone number or SMS opt-in consent with third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Opt-Out: Unsubscribe from marketing emails by clicking the unsubscribe link or contacting us
SMS Opt-Out: Reply STOP to any text message to stop receiving SMS communications
Cookie Control: Manage cookie preferences through your browser settings

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and warranty records are retained for a minimum of 3 years.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

International Users

Our business is based in the United States. If you access our website from outside the U.S., your information will be transferred to, stored, and processed in the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.